ITIL® 4 Drive Stakeholder Value
ITIL 4 Drive Stakeholder Value (DSV) ensures that digital and IT services delight.
It's for professionals who are responsible for designing and / or managing customer journeys and experiences, managing stakeholders and fostering relationships.
DSV is part of the ITIL 4 Managing professional designation and will help you to:
- Up or reskill to elevate career prospects.
- Effectively manage stakeholders and foster valuable relationships.
- Optimise customer and user experience.
ITIL 4 Drive Stakeholder Value
ITIL 4 Drive Stakeholder Value Reference and Study Guide
ITIL 4 Managing Professional Pack
ITIL 4 Managing Professional Reference and Study Guide Pack
ITIL 4 Master Pack
ITIL 4 Master Reference and Study Guide Pack
ITIL 4 Drive Stakeholder Value: The Practice Guides
Includes practical resources for effective delivery. Includes examinable practices for the DSV exam. Click your format or download our quick visual guide (PDF) for what's included.