ITIL 4
Quick Search
Show me:
- Latest Titles
- Featured Titles
ITIL® 4 Managing Professional Package
Books
- Author:
- AXELOS
- Publisher:
- TSO (The Stationery Office)
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the previous version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile and DevOps.
ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services.
The 'ITIL 4 Managing Professional' range comprises the Higher Level ITIL 4 publications and follows on from ITIL 4 Foundation. Their audience ranges from those who have undertaken ITIL 4 Foundation, those who are responsible for managing IT-enabled products and services, to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4 and become an ITIL Managing Professional.
Delegates must undertake all four modules of ; 'Create, Deliver and Support', 'Direct, Plan and Improve', 'Drive Stakeholder Value' and 'High Velocity IT' to become an ITIL Managing Professional. All modules have a supporting publication and are available as a package with exclusive immediate online access to content to support learning.
Key features
The ITIL 4 Managing Professional Package will include:
-
Create, Deliver and Support: Focussing on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools
-
Drive Stakeholder Value: Covering engagement and interaction between a service provider and their customers, users, suppliers and partners
-
High Velocity IT: Exploring the ways in which digital organizations and digital operating models function in high velocity environments, helping aspiring organizations operate in a similar way to successful digitally-native organizations
-
Direct, Plan and Improve: Providing the practical skills necessary to create a 'learning and improving' IT organization, with a strong an effective strategic direction, providing practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility
Alternative formats
Managing Professional examinable Practices available through 'My ITIL'.
| Extent | N/A | ISBN | 9780113316687 |
|---|---|---|---|
| Size | N/A | Price | £300.00 |
| Format | 4 x Book | Published | tbc |
| Availability |
Not yet published: available to order
|
Delivery | Delivery options and charges |
Find similar publications here:
- Business and Management > AXELOS Global Best Practice
- Business and Management > AXELOS Global Best Practice > MSP Programme Management
- Business and Management > AXELOS Global Best Practice > PRINCE2 Project Management
- Business and Management > AXELOS Global Best Practice > ITIL
- Business and Management > AXELOS Global Best Practice > MOR Risk Management
- Business and Management > AXELOS Global Best Practice > P3O Portfolio, Programme and Project O
- Business and Management > AXELOS Global Best Practice > MOP Portfolio Management
- Business and Management > AXELOS Global Best Practice > MOV - Value Management
- ITIL 2007 Edition
- Business and Management > AXELOS Global Best Practice > AXELOS Promotions
- Business and Management > AXELOS Global Best Practice > P3M3
- Business and Management > AXELOS Global Best Practice > Translations
- AXELOS Global Best Practice > Translations > IT Service Management - ITIL
- AXELOS Global Best Practice > Translations > PRINCE2 Project Management
- AXELOS Global Best Practice > Translations > MOR Risk Management
- AXELOS Global Best Practice > Translations > MSP Programme Management
- AXELOS Global Best Practice > Translations > P3O Portfolio, Programme and Project O
- Business and Management > AXELOS Global Best Practice > RESILIA
- Business and Management > AXELOS Global Best Practice > PRINCE2 Agile
- Business and Management > AXELOS Global Best Practice > Online Access
- AXELOS Global Best Practice > Online Access > ITIL
- AXELOS Global Best Practice > Online Access > MSP Programme Management
- AXELOS Global Best Practice > Online Access > PRINCE2 Project Management
- AXELOS Global Best Practice > Online Access > MOP Portfolio Management
- AXELOS Global Best Practice > Online Access > P3M3
- AXELOS Global Best Practice > Online Access > MOR Risk Management
- AXELOS Global Best Practice > Online Access > MOV - Value Management
- AXELOS Global Best Practice > Online Access > RESILIA
- AXELOS Global Best Practice > Online Access > PRINCE2 Agile
- AXELOS Global Best Practice > Online Access > Subscription Packs
- Business and Management > AXELOS Global Best Practice > AXELOS Membership
- AXELOS Global Best Practice > AXELOS Membership > ITIL Membership
- AXELOS Global Best Practice > AXELOS Membership > PRINCE2 Membership
- AXELOS Global Best Practice > AXELOS Membership > MSP Membership
- Business and Management > AXELOS Global Best Practice > ITIL 4
- AXELOS Global Best Practice > Translations > PRINCE2 Agile
Show all Subjects & Categories
