Digital government review of Latin America and the Caribbean: building inclusive and responsive public services

OECD digital government studies

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Corporate Author:

Organisation for Economic Co-operation and Development

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OECD

This report explores how governments in Latin America and the Caribbean can use digital technology and data to foster responsiveness, resilience and pro-activeness in the public sector. This report looks at governance frameworks, digital government capabilities, data-driven public sector, public service design and delivery, and digital innovation in the public sector. It identifies trends, challenges, strengths, and opportunities for cross-border collaboration and provides policy recommendations to achieve an efficient and sustainable digital transformation of governments across the region.