Welcome to TSO Shop Help
Please find answers to the most frequently asked questions below:
You may also want to know:
If you didn't find the answer to your question or you require more information:
Please contact Customer Services by telephone +44 (0)333 202 5070, email at firstname.lastname@example.org, or Twitter @TSO. For data security purposes, please do not submit any credit card details in email correspondence with TSO.
The Customer Service Centre is open from 08:30 to 17:00 Monday to Thursday and 09:00 to 17:00 (BST/GMT) Friday. Telephone calls may be monitored or recorded for training and quality purposes.
Hearing and speech impaired customers can also communicate via text telephone on +44 (0)333 202 5077.
If you have a general comment, query or complaint concerning
the TSO Shop please contact us using our feedback
Driver & Vehicle Standards Agency (DVSA)
If you have a query regarding one of DVSA's products, please visit our dedicated DVSA help pages.
ADI/PDI/Driving Instructors: You are entitled to a discount on all Official DVSA publications when you quote your official trainer number. Click here to receive your Promotional Code.