ITIL 2007 Edition
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Service Management ITIL® 2007 (V3)
ITIL provides a systematic and professional approach to the management of IT service provision. Based on expert advice and input from users, ITIL guidance is both current and practical, combining the latest thinking with sound common sense and guidance.
Using an holistic approach, ITIL looks at the lifecycle of a project rather than delivery sectors, with core lifecycle practices fully supported by more detailed content specific to industry, stakeholders and practice topics - strengthening the link between best practice and business benefits.
Available titles from the ITIL 2007 (V3) portfolio includes:
View our full list of available ITIL Translations.
Download the free Introductory Overview of ITIL 2011 (PDF 4Mb).
View the full list of official ITIL 2011 Publications.
This ITIL V3 publication, 'Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL', endorsed by the official ITIL Accreditor, is suitable for candidates taking both the ITIL Service Lifecycle Exams and the Capability Exams.
Published: 28 Aug 2009
'ITIL V3 Small-Scale Implementation' provides guidance to smaller organisations who wish to implement the ITIL guidance or who are already using it ands wish to improve their IT Service Management.
Also available as:
This handbook provides advice and guidance to organisations considering implementing service management.