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Service Transition (Chinese Translation) Book
2nd impression
- Author:
- AXELOS
- Publisher:
- Stationery Office
Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:
-
Managing organisational and cultural change
-
Knowledge management
-
Service knowledge management system
-
Methods, practices and tools
-
Measurement and control
-
Companion best practices.
ITIL Version 3 Lifecycle Process Model
Download 'Service Transition' Publication Review in English.
Download 'Service Transition' Contents and Introduction in English - PDF (189KB)
Download 'Service Transition' 1st Impression Amendments in English.
Download 'An Introductory Overview of ITIL V3' Pocketbook in English.
| Extent | 228 pages | ISBN | 9780113312337 |
|---|---|---|---|
| Size | 215 x 280mm | Price | £85.00 |
| Format | Paperback | Published | 23 Jun 2010 |
| Availability |
Out of Print: but may be available to order
|
Delivery | Delivery options and charges |
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