Welcome to CD-ROMs, DVDs and DVD-ROMs Help

System Requirements:

The Official DVSA Guide to Hazard Perception DVD

PC

  • Operating System: Microsoft® Windows® 7, 8, 8.1 and 10

  • CPU type and speed: Intel® Core™2 Duo or equivalent processor (minimum)

  • Hard drive space: 3.5GB free (minimum)

  • Memory: 2GB (3GB recommended)

  • Display: 1024 x 768 or higher

  • DVD-ROM drive: Requires disc in drive to run

  • DVD-ROM speed: 4x or faster

Mac

  • Operating system: Mac OS X v10.7 to 10.11

  • CPU type and speed: Intel Core™ Duo or faster processor

  • Hard drive space: 3.5GB free (minimum)

  • Memory: 1GB (2GB recommended)

  • Display: 1024 x 768 or higher

  • DVD-ROM drive: Requires disc in drive to run

  • DVD-ROM speed: 4x or faster

Theory Test DVDs

PC

  • Operating System: Microsoft® Windows® 7, 8, 8.1 and 10

  • CPU type and speed: Intel® Core™2 Duo or equivalent processor (minimum)

  • Hard drive space: 1GB (minimum)

  • Memory: 1GB (2GB recommended)

  • Display: 1024 x 768 or higher

  • DVD-ROM drive: Requires disc in drive to run

  • DVD-ROM speed: 4x or faster

Mac

  • Operating system: Mac OS X v10.7 to 10.11

  • CPU type and speed: Intel Core™ Duo or faster processor

  • Hard drive space: 1GB (minimum)

  • Memory: 1GB (2GB recommended)

  • Display: 1024 x 768 or higher

  • DVD-ROM drive: Requires disc in drive to run

  • DVD-ROM speed: 4x or faster

Highway Code CD

  • Operating System: Windows 7, 8, 8.1 or Mac OS v10.7 to v10.11

  • CPU type and speed: 1.6Ghz or faster

  • Memory: 512MB of RAM or higher

  • Display: 1024 x 768 or higher

  • CD/DVD-ROM speed: 8x or faster

  • Browser Support: Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Opera and Safari

Better Biking DVD

  • Language: English

  • Picture format: 16:9 widescreen

  • Region code: 2/ 3/ 4/ 5/ 6

  • Disc format: DVD-5

  • Duration: Approx. 80 minutes

Learning the Highway Code with British Sign Language DVDs

  • Language: BSL (British Sign Language)

  • Disc Format:

    • Disc 1: (Highway Code Rules)

    • Disc 2: (Signs and Annexes)

  • Duration:

    • Disc 1: 4 hours 8 minutes

    • Disc 2: 1 hour 53 minutes

  • Picture format: 16:9 FHA (Full Height Anamorphic)

  • Region Code: 0

  • Compatibility: DVD Players and Computer Consoles*

*Check your console for compatibility

Frequently Asked Questions


»My DVD says Adobe Air is damaged

Before you can run your disc the current version of Adobe Air must be installed on your PC or Mac (included on The Official DVSA Car Theory Test DVD-ROM).

Install Adobe Air from the DVD-ROM:
PC: If you have an earlier version of Adobe AIR than that included on the disc, you will need to run the DVSA Car Theory Test Program. Select the 'Start' menu, then ‘Programs’. Select DVSA Car Theory Test from the Programs menu. A message will inform you to update your version. Click ‘Update’ to proceed.

Mac users: If you do not have Adobe AIR installed, or if the version you have is an earlier version than that included on this disc, you may see a warning message. Click OK to the message, then open the Resources folder on your disc drive, double-click on the Adobe AIR Installer and follow the on-screen instructions. Once complete, click Finish and you’ll be able to run your DVD-ROM from the disc.

»My DVD skips or just doesn't run.

The Hazard perception is a DVD and will work in a computer, as long as the computer has a DVD-Rom. It is a interactive DVD and will not run through Windows Media Player properly like a standard DVD. To resolve this problem you will need to purchase Interactive DVD player software. WinDVD or CyberLink PowerDVD are the market leaders but there is also a free open source version called VLC Media Player.

»I'm having problems running the software with Windows 8.

Theory Test for Car Drivers and Theory Test for Motorcyclists DVD-ROMs: You may find that using the DVSAcartheorytest.exe or DVSAmotorcycletheorytest.exe files in the root of the disc do not install the DVD-ROM. If this is the case, go into your PC folder and double click on setup.exe instead.

DVDs: Please note: Windows 8 will not play DVDs. To play DVDs using Windows 8, you will need to download media player software.

»I'm using Windows XP and my CD-ROM doesn't run but I don't get an error message.

If you do not encounter an error message but the CD-ROM is not working then the problem could be due to MSXML and Windows Scripting Host. To resolve this problem please:

1. Open 'My Computer' and then right click on the D Drive which has the CD icon. Click on 'Explore'. Find Windows scripting host and double click.

2. You will then get two icons coming up, one will be 'Windows 95, 98' and the other will be 'Windows XP, 2000'. Double click on 'Windows XP, 2000' and follow the instructions to install.

3. Once this is installed please go back on my computer . Right click once on the CD icon. Click on 'Explore.' Find 'MSXML' and double click. Follow the instructions to install.

4. Once this is installed please re-start you computer.

If the disk is still not working; nothing is showing or it is not responding then try performing a Microsoft update. Visit support.microsoft.com (the www dot is omitted here) and follow instructions.

»I'm using Vista and my CD-ROM doesn't run but I don't get an error message.

If you are using Vista and there is no error message what you are experiencing is probably a Securom related issue. Although DVSA make the discs a company called Securom deal with the security side of the disc. To resolve this please:

1. Go on www.securom.com/support.asp and follow the eight simple instructions.

2. Once you have done this it will send off an analysis to Securom. If there are any further problems Securom will contact you directly.

3. Please re-start your computer.

»I'm using Vista and my CD-ROM doesn't run and I keep getting the message 'please insert original disc' or a 'network licence error has occurred'.

This is probably due to a Securom related issue. Please check www.securom.com/support.asp and follow the instructions as above.

»The disc is not working as the screen is either blank, black or white.

If you are using either Vista or Windows XP and the disc is not working as the screen is either blank, black or white then this is probably an issue with Flash Player. It is likely that you are experiencing this problem because you do not have the most up to date Flash Player. Please follow the instructions below to resolve this problem:

1. Go on www.adobe.com and download the most up to date version of flash player free of charge.

2. Once this has downloaded please re-start your computer.