BS 25777:2008 Information and Communications Technology Continuity Management - Code of Practice
- British Standards Institution (BSI)
In most organisations, the processes that deliver products and services depend on information and communication technology (ICT). Disruption to ICT can therefore be a huge risk and can damage your organisation's ability to operate and undermine its reputation.
The consequences of a disruptive incident vary and can be far-reaching, and might not be immediately obvious at the time.
So how would you cope?
BS 25777 will help your organisation plan and implement an ICT continuity strategy.
ICT continuity management supports the overall business continuity management (BCM) process of an organisation. BCM ensures that your organisation's processes are protected from disruption and is able to respond positively and effectively when disruption occurs.
ICT continuity management makes sure that ICT and services are resilient and can be recovered within timescales required by and agreed with the top management. Effective BCM depends on ICT continuity management to ensure that your organisation can meet its objectives at all times, particularly during times of disruption. To be successful, both BCM and ICT continuity management have to become embedded within the organisation's culture.
BCM and ICT continuity management form an important part of effective management, sound governance and organisational prudence. Top management is responsible for maintaining the ability of the organisation to continue to function in the face of disruption. Many organisations also have a statutory or regulatory duty to maintain effective risk-based controls, including BCM.
The benefits of effective ICT continuity are that your organisation:
Understands the threats to, and vulnerabilities of, ICT services
Identifies the potential impacts of disruption to ICT services
Encourages improved collaboration between business managers and ICT service providers (internal and external)
Develops and enhances competence in ICT staff by demonstrating credible responses through exercising ICT continuity plans and testing ICT continuity arrangements
Provides assurance to top management that it can depend upon predetermined levels of ICT services and receive adequate support and communications in the event of a disruption
Provides additional confidence in the business continuity strategy through linking investment in ICT solutions
Has ICT services that are cost-effective
Can enhance its reputation for prudence and efficiency
Potentially gains competitive advantage through the demonstrated ability to deliver business continuity and maintain product and service delivery in times of disruption
Understands and documents stakeholders' expectations and their relationships with, and use of, ICT services.
ICT continuity is fairly cheap and easy to set up as part of ICT strategy. Retrofitting ICT continuity can be complex, disruptive and expensive. The content of an ICT continuity programme will be influenced by the organisation's risk appetite.
BS 25777 gives recommendations for ICT continuity management within the framework of business continuity management provided by BS 25999-1.
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