ITIL® Foundation Handbook - German Translation - PDF
- Author:
- itSMF
- Publisher:
- TSO (The Stationery Office)
Now available in German and updated in line with the 2011 syllabus, the 'ITIL Foundation Handbook: Pocketbook fromthe Official Publisher of ITIL' is a quick-reference revision guide designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling.
Key features:
-
Aligned with the ITIL 2011 publications and syllabus
-
Provides relevant information, and enough detail and breadth of coverage to help students to study for their foundation exam as a handy pocket size book alongside the main ITIL Service Lifestyle Suite of publications
-
Describes the key principles and practices of IT service management
-
References relevant sections of the core publications
This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
Official Press Release (PDF 134Kb).
Alternative formats
| Extent | 380 pages | ISBN | 9780113314713 |
|---|---|---|---|
| Size | 5.39Mb | Price | £14.50 |
| Format | PDF  |
Published | 28 Jul 2015 |
| Availability |
Available Immediately
|
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