ITIL® 4 Managing Professional Drive Stakeholder Value
- Author:
- AXELOS
- Publisher:
- TSO (The Stationery Office)
Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:
-
Increases your industry knowledge, skills and salary potential
-
Transforms your business
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Helps to successfully navigate the modern digital world
-
Reflects and integrates other established ways of working
-
Incorporates all the best things from ITIL
The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation
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Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management
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Improve relationships and reach mutual outcomes
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Ensure high customer satisfaction levels
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Optimize the customer experience
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Create a trusted relationship with stakeholders
-
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Helps you pass your Drive Stakeholder Value exam
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Reference guidance for day-to-day problems for IT Professionals
Alternative formats
Managing Professional examinable Practices available through My ITIL.
| Extent | N/A | ISBN | 9780113316373 |
|---|---|---|---|
| Size | N/A | Price |
£85.00 (£102.00 inc. VAT)
|
| Format | PDF  |
Published | 14 Feb 2020 |
| Availability |
Available Immediately
|
||
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