ITIL® 4 Drive Stakeholder Value
- Author:
- AXELOS
- Publisher:
- TSO (The Stationery Office)
The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation
Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management
-
Improve relationships and reach mutual outcomes
-
Ensure high customer satisfaction levels
-
Optimize the customer experience
-
Create a trusted relationship with stakeholders
Helps you pass your Drive Stakeholder Value exam
Reference guidance for day-to-day problems for IT Professionals
Don't forget your Practice Guides!
Get them for this module, all together in a Master Pack, or for your Managing Professional modules.
Alternative formats
Extent | 227 pages | ISBN | 9780113316373 |
---|---|---|---|
Size | 45.4Mb | Price | £85.00 |
Format | PDF ![]() |
Published | 21 Feb 2020 |
Availability |
Available Immediately
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