Application management CD-ROM + PDF pack

IT infrastructure library

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Corporate Author:
OGC - Office of Government Commerce
Publisher:
TSO (The Stationery Office)

This title is part of the IT Infrastructure Library (ITIL) series of guides to IT service management, and contains best practice on the planning, delivery and management of quality IT services drawn from the private sector. It covers the software development life cycle and provides details on business change with the emphasis on clear requirement definitions and implementation to meet business users' needs. The best practices given are consistent with BSI 15000 standard for IT service management and ISO 9000 quality standard

Extent N/A ISBN 9780113309955
Size N/A Price £184.00
(£220.80 inc. VAT)
Format pack Published 07 Sep 2005
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