Understanding and Improving
The Business Perspective on your IT Infrastructure
- OGC [?ProductPublisher:?]
This guide provides the business manager with the awareness and insights needed to play a part in ensuring the right quality of IT support is available for the business processes of the organisation. It describes the responsibilities and opportunities available to the business manager to improve what is, in most organisations, one of the key contributing services to business effectiveness and efficiency.
This guide is intended to assist the creative thinking process fundamental to the matching of IT services and business need. Armed with the knowledge in this book, the business manager can play a vital and constructive role in that matching process.
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