IT Service Management

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Problem management: a practical guide

Problem management: a practical guide

  • Author: Jim Bolton, Buff Scott III

Not yet published: available to order Availability help (opens in new window)

Problem management: a practical guide [PDF]

Problem management: a practical guide [PDF]

  • Author: Jim Bolton, Buff Scott III

Not yet published: notification of publication available Availability help (opens in new window)

  • Published: 03 Oct 2016
  • ISBN: 9780117082991
  • £40.00
    (£48.00 inc. VAT)

Understanding Agile: a guide for managers

NewUnderstanding Agile: a guide for managers

  • Author: Steve Messenger

In Stock: 1 - 2 days Availability help (opens in new window)

Whaling for beginners (PDF): Book one Breach

Whaling for beginners (PDF): Book one Breach

  • Author: Jerome Vincent

Available Immediately Availability help (opens in new window)

  • Published: 16 Jun 2016
  • ISBN: 9780113314973
  • £4.99
    (£5.99 inc. VAT)

Whaling for beginners: Book two Reputations

Whaling for beginners: Book two Reputations

  • Author: Jerome Vincent

In Stock: 1 - 2 days Availability help (opens in new window)

Whaling for beginners (PDF): Book two Reputations

Whaling for beginners (PDF): Book two Reputations

  • Author: Jerome Vincent

Available Immediately Availability help (opens in new window)

  • Published: 16 Jun 2016
  • ISBN: 9780113315031
  • £4.99
    (£5.99 inc. VAT)

Whaling for beginners (pack): Book one and two Breach and Reputations

Whaling for beginners (pack): Book one and two Breach and Reputations

  • Author: Jerome Vincent

In Stock: 1 - 2 days Availability help (opens in new window)

Whaling for beginners (PDF pack): Book one and two Breach and Reputations

  • Published: 16 Jun 2016
  • ISBN: 9780113315062
  • £7.49
    (£8.99 inc. VAT)

Valuing Agile: the financial management of Agile projects

Valuing Agile: the financial management of Agile projects

  • Author: Alan Moran

Available Immediately Availability help (opens in new window)

  • Published: 19 Apr 2016
  • ISBN: 9780117082885
  • £28.00
    (£33.60 inc. VAT)

Service management online: creating a successful service request catalogue.