House of Commons Papers
Universal Credit: Progress Update
HC 601, Nineteenth Report of Session 2015-16 - Report, Together with Formal Minutes Relating to the Report
- House of Commons - Committee of Public Accounts
- TSO (The Stationery Office)
The report 'Universal Credit: Progress Update (HC 601)' acknowledges that Universal Credit has stabilised and made progress since the Committee of Public Accounts first reported on the programme in 2013; however, there remains a long way to go.
Implementation of Universal Credit so far has focussed mainly on the simplest cases and the Department for Work and Pensions (DWP) has again delayed the programme. The completion date for the roll-out of its new digital service is six months later compared to when the Committee looked at the programme only one year ago; the DWP now expects that Universal Credit will be fully operational in March 2021.
The Office for Budget Responsibility forecasts that there will be a further six-month delay beyond the DWP's latest planned end-date, and the Committee remain disappointed by the persistent lack of clarity and evasive responses by the Department to inquiries, particularly about the extent and impact of delays.
The Department's response to the previous Committee's recommendations in the February 2015 report (see below), remains unconvincing in improving its transparency about the programme's progress.
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