ITIL® 4: Master Pack
- Author:
- AXELOS
- Publisher:
- TSO (The Stationery Office)
Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL® 4:
-
Increases your industry knowledge, skills and salary potential
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Transforms your business
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Helps to successfully navigate the modern digital world
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Reflects and integrates other established ways of working
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Incorporates all the best things from ITIL
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The ITIL 4: Master Pack includes all titles within the ITIL 4 journey:
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ITIL 4 Foundation: The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world
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Create, Deliver and Support: Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery
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Drive Stakeholder Value: Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships
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High-velocity IT: Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments
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Direct, Plan and Improve: Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation
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Digital and IT Strategy: Offers practical skills for competing with disruption, reshaping strategy, adapting processes, and repurposing entire business models to combat challenges of the digital world
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Helps you pass the ITIL 4 exams
Reference guidance for day-to-day problems for IT Professionals
Don't forget your Practice Guides!
Get them all in a Master Pack, as a pack for your Managing Professional modules, or for your Strategic Leader modules.
Alternative formats
| Extent | 6 books | ISBN | 9780113316854 |
|---|---|---|---|
| Size | 280 x 216 mm | Price | £400.00 |
| Format | Paperback | Published | 07 Aug 2020 |
| Availability |
In Stock: 1 - 2 days
|
Delivery | Delivery options and charges |
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