Service Management ITIL® 2007 (V3)
ITIL provides a systematic and professional approach to the management of IT service provision. Based on expert advice and input from users, ITIL guidance is both current and practical, combining the latest thinking with sound common sense and guidance.
Using an holistic approach, ITIL looks at the lifecycle of a project rather than delivery sectors, with core lifecycle practices fully supported by more detailed content specific to industry, stakeholders and practice topics - strengthening the link between best practice and business benefits.
Available titles from the ITIL 2007 (V3) portfolio includes:
View our full list of available ITIL Translations.
Download the free Introductory Overview of ITIL 2011 (PDF 4Mb).
View the full list of official ITIL 2011 Publications.