Please ensure that your computer conforms to the system requirements as set out below. If you proceed to download and install and your computer does not conform, TSO will not be able to provide you with technical support.
Purchasing a software download through the TSO Shop follows the same procedures as purchasing other products. All the current payment methods can be used and you can purchase books, PDF downloads and software downloads in the same transaction.
Once payment has been confirmed you will be directed to the confirmation screen. Here you will be able to download your chosen product along with making a copy of your serial number.
This software download is not for shared use and will be locked to your computer.
Software downloads cannot be returned once downloaded.
In order to use your Software Download you will need to install it onto your PC or Mac and activate it using your serial number, which you are supplied with on the order confirmation screen.
If you do not wish to download your software straight away a link to the software download will be found in the 'Your Account' pages under 'Download History'.
Click on the link and save the file to your desktop or default download area when prompted. Messages vary depending on your operating system.
To install the program double-click the downloaded file and follow the on-screen instructions. You will need to accept the terms and conditions of use during the installation.
To open the program double-click the Download icon on your desktop. When you open the program for the first time you will need to activate it by entering your serial number when prompted.
To install the program double-click the downloaded file. This will mount the file as a drive which will open and display the DVSA Theory Test Download icon. Double click this icon and follow the on-screen instructions. You will need to accept the terms and conditions of use during the installation.
The download file is an installation package. It will install its contents to a default location on your computer. PC users can choose to change this location during the installation process.
For PC users, the installer will have placed an icon on your desktop. You can access the program by double clicking this icon:
If you no longer have this icon the default location for the installed files is: C:\Program Files\
In the rare event that the installer fails to install, please email: esupport@tso.co.uk or telephone: +44 (0)333 200 2425.