ITIL® Translations
ITIL provides a systematic and professional approach to the
management of IT service provision. Based on expert advice and input from
users, ITIL guidance is both current and practical, combining the latest
thinking with sound common sense and guidance.
Using an holistic approach, ITIL looks at the lifecycle of a project rather than delivery sectors, with core lifecycle practices fully supported by more detailed content specific to industry, stakeholders and practice topics - strengthening the link between best practice and business benefits.
View the full list of official ITIL 2011 Publications and ITIL 2007 Publications.
ITIL 4 Translations
ITIL
Foundation, ITIL 4 edition
ITIL 4 provides an end-to-end IT operating model for the delivery and operation of tech-enabled products and services. ITIL 4 empowers IT teams to continue to play a crucial role in wider business strategy.
It is part of the professionally recognized ITIL training and certification scheme, supports organizations and individuals to gain optimal value from IT and digital services.
Available translations:
PDFITIL 2011 Translations
ITIL
Lifecycle Suite 2011
The core ITIL titles have been commissioned and structured to be read as a five title series: each building on the work of the other.
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
Available translations:
German
Online
SubscriptionJapanese
Service
Strategy 2011
The core ITIL titles have been commissioned and structured to be read as a five title series: each building on the work of the other.
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
Available translations:
German
Japanese
Service
Design 2011
The core ITIL titles have been commissioned and structured to be read as a five title series: each building on the work of the other.
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
Available translations:
German
Japanese
Service
Transition 2011
The core ITIL titles have been commissioned and structured to be read as a five title series: each building on the work of the other.
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
Available translations:
German
Japanese
Service
Operation 2011
The core ITIL titles have been commissioned and structured to be read as a five title series: each building on the work of the other.
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
Available translations:
German
Japanese
Continual
Service Improvement 2011
The core ITIL titles have been commissioned and structured to be read as a five title series: each building on the work of the other.
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
Available translations:
German
Japanese
ITIL Version 3 (V3) - Translations
ITIL
Lifecycle Publication Suite (V3) - Chinese
The core ITIL titles have been commissioned and structured to be read as a five title series: each building on the work of the other. As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
Book
Published:
23 Jun 2010
Price:
£299.00
ISBN:
9780113312368
Also available as:
Service
Strategy (V3) - Chinese
A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication.
Book
Published:
23 Jun 2010
Price:
£85.00
ISBN:
9780113312313
Service
Design (V3) - Chinese
In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.
Book
Published:
23 Jun 2010
Price:
£85.00
ISBN:
9780113312320
Service
Transition (V3) - Chinese
Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
Book
Published:
23 Jun 2010
Price:
£85.00
ISBN:
9780113312337
Service
Operation (V3) - Chinese
Service Operation introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former service support and service delivery books, which have been updated where necessary.
Book
Published:
23 Jun 2010
Price:
£85.00
ISBN:
9780113312344
Continual
Service Improvement (V3) - Chinese
A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication.
Book
Published:
23 Jun 2010
Price:
£85.00
ISBN:
9780113312351
The
Introduction to the ITIL Service Lifecycle (V3)
This introduction is your gateway to ITIL. It explains the basic concept of IT service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. It also serves to illuminate the background of the new ITIL structure.
Available translations:
French
ITIL
Foundation Handbook
Now updated in line with the 2011 syllabus, the 'ITIL Foundation Handbook: Pocketbook from the Official Publisher of ITIL' is a quick-reference revision guide designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling.
Available translations:
ITIL
Practitioner Guidance
ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualifica-tion. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.
Show all Subjects & Categories