IT Service Management - ITIL
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ITILŪ Service Transition - Japanese PDF
- Cabinet Office [?ProductPublisher:9780113314164?]
Essential reading for any IT professional looking to deliver change, ITIL Service Transition provides best-practice guidance on managing service change in a timely, cost-effective manner with minimal disruption to operations, customers, users and the business.
A step-by-step, best-practice approach to IT service transition covering design specifications, configuration, test, release and deploymnt and every step in between
Demonstrates how well-planned, effective service transition can deliver significant business benefits, including improved cost-effectiveness, higher transition success rates and greater accuracy with cost, time and resource estimations
Part of the ITIL lifecycle suite - the only source from which the ITIL exam questions are taken
ITIL Service Transition is part of the most widely recognised framework for IT service management in the world, utilised by thousands of organizations - small and large - within both the public and private sector.
To deliver the best possible IT service management strategy, the recommendation is that ITIL Service Transition should be used in conjunction with the other core ITIL best-practice publications -ITIL Service Strategy, ITIL Service Design, ITIL Service Operation and ITIL Continual Service Improvement.
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