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ITIL provides a systematic and professional approach to the management of IT service provision. Based on expert advice and input from users, ITIL guidance is both current and practical, combining the latest thinking with sound common sense and guidance.
Using an holistic approach, ITIL looks at the lifecycle of a project rather than delivery sectors, with core lifecycle practices fully supported by more detailed content specific to industry, stakeholders and practice topics - strengthening the link between best practice and business benefits.
ITILŪ Self-Assessment portfolio includes:
ITIL Maturity Model and Self-Assessment Service
The ITIL Maturity Model and Self-Assessment Service: full self-assessment comprises more than 4,000 questions across 30 questionnaires - one questionnaire for each of the 26 ITIL processes and 4 ITIL functions. Each process or function questionnaire is made up of five parts.
Sub no. 7003210
Also available as:
High-Level Self-Assessment Online Subscription
Free one month trial subscription online service