Report by the Parliamentary and Health Service Ombudsman on complaints about disability issues: eighth report of the Parliamentary Commissioner for Administration Session 2010-12 ninth report of the Health Service Commissioner for England Session 2010-12

House of Commons papers 1512 2010-12

Corporate Author:

Great Britain Parliamentary and Health Service Ombudsman

Author:

Ann Abraham (Parliamentary and Health Service Ombudsman)

Publisher:

TSO (The Stationery Office)

This report contains summaries of five recently completed Ombudsman investigations: three are complaints about the NHS and two are about government agencies. They all involved poor service to people with disabilities. The case summaries demonstrate the difficulties faced by disabled people in accessing public services; the lack of awareness in some public bodies of their statutory obligations, leading to poor services and unfair treatment; and the role that the Ombudsman can play both in righting individual wrongs and driving improvements in public services

Extent	24p.	ISBN	9780102975062
Size	N/A	Price	£8.75
Format	Paperback	Published	11 Oct 2011
Availability	Colour copy: 3 - 5 days	Delivery	Delivery options and charges