Payment
There are various payment options available on the Investors in People Shop:
Pay Online
In order to pay online using your credit/debit card simply add your chosen items to your shopping basket, click Proceed to Checkout (if you are not already logged in), log in if prompted and click the Credit/Debit Card Purchase button at the foot of the screen.
- Making a Credit/Debit Card Purchase
The Investors in People Shop currently accepts American Express, Mastercard, Visa, Visa Electron and Switch/Maestro.
If paying by credit or debit card the card must be registered at your billing address. If you need to edit your billing address please contact our dedicated customer services team - esupport@tso.co.uk.
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Enter your credit or debit card details, including your card security code and click Make Payment to proceed. .
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Your card will then be tested for available funds and you will be prompted to click Continue to return to the IiP Shop.
- Confirmation of your order will also be sent to you immediately by e-mail and will contain details of your order, the delivery address you provided and your order reference number. It will also list the contact details for Customer Services, should you experience any problems or have any queries.
- Your order will be charged to your card when your goods are sent to you and a note will be included in your order, detailing the publications that have been dispatched.
- Credit/debit card security code
The card security code is a fraud prevention measure that consists of a unique three or four-digit number printed on the signature strip on the back of your debit/credit card (immediately following the card number), or located on the front of the card above the account number - see example cards below.
This number is not embossed on the card and will not be printed on receipts from card transactions. Credit card issuers refer to this number as the 'Card Security Code', 'personal security code' or 'Card Verification Value'.
Some cards display the full 16 digit credit card account number followed by the security code, whilst others display the last 4 digits of the card account number followed by the 3 digit security code.
| MasterCard, Switch/Maestro and Visa display the 3-digit security code number on the signature strip. |
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| American Express cards have the 4-digit security code number printed on the front of the card, above the account number. |
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Pay By Post
If you would like to pay by cheque then click on the Pay by Post button at the foot of the shopping basket page after you have logged in. This will take you to a printable version of your shopping basket that you can then send with your cheque to our Postal Orders department.
This 'Pay by Post' function allows you to pay by cheque quickly and easily by providing you with an instant pro-forma invoice that you can post to us with your remittance.
Cheque payments should be sent with your printed order form to:
TSO Customer Services
PO
Box 29
Norwich
NR3
1GN
Cheques sent to the above address should be made payable to 'The Stationery Office Ltd'.
Please note: TSO can only accept cheques in foreign currency over the equivalent value of £100 in sterling and your goods will be dispatched after your payment has been processed by our Customer Service Team.
Pay by Phone
You can also order by calling our customer services department on +44 (0)870 600 5522 who will be happy to help with your transaction.
