Introduction to the ITIL® Service Lifecycle

Author:

Cabinet Office

Publisher:

TSO (The Stationery Office)

Price: £30.00

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'Introduction to the ITIL® Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.

Key features:

• Introduces the basic concepts of the ITIL service lifecycle, and its benefits

• Provides a summary of each of the five stages of the lifecycle

• Includes references to the five core publications, providing an essential companion to them

Also available in ePub eBook format from all major eSellers. A full list of Best Management Practice eSellers is available on our help pages.

Related resources:

> ITIL 2011 Edition Publication Reviews (opens in new window)

> ITIL Update FAQs - October 2011 (PDF - 677Kb)

> ITIL Recommended Reading Diagram (PDF - 66.5Kb)

Extent	TBC	ISBN	9780113313099
Size	216 x 216mm	Price	£30.00
Format	Paperback	Published	30 Dec 2011
Availability	In Stock: 1 - 2 days	Delivery	Delivery options and charges