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ITIL® Service Transition - Book

Author:: Cabinet Office
Publisher:: TSO (The Stationery Office)

Price: £85.00

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Essential reading for any IT professional looking to deliver change, ITIL Service Transition provides best-practice guidance on managing service change in a timely, cost-effective manner with minimal disruption to operations, customers, users and the business.

Key features

A step-by-step, best-practice approach to IT service transition covering design specifications, configuration, test, release and deployment and every step in between
Demonstrates how well-planned, effective service transition can deliver significant business benefits, including improved cost-effectiveness, higher transition success rates and greater accuracy with cost, time and resource estimations
Part of the ITIL lifecycle suite - the only source from which the ITIL exam questions are taken

More information:

ITIL Service Transition is part of the most widely recognised framework for IT service management in the world, utilised by thousands of organizations - small and large - within both the public and private sector.

To deliver the best possible IT service management strategy, the recommendation is that ITIL Service Transition should be used in conjunction with the other core ITIL best-practice publications - ITIL Service Strategy, ITIL Service Design, ITIL Service Operation and ITIL Continual Service Improvement.

Other formats

ITIL Service Transition PDF 2011 Edition

ITIL Service Transition Online Subscription 2011 Edition

Also available in ePub eBook format from all major eSellers. A full list of Best Management Practice eSellers is available on our help pages.

Related resources:

> ITIL Update FAQs - October 2011 (PDF - 677Kb)

> ITIL 2011 Edition Publication Reviews (opens in new window)

> ITIL Recommended Reading Diagram (PDF - 66.5Kb)

Extent	360 pages	ISBN	9780113313068
Size	215 x 280mm	Price	£85.00
Format	Paperback	Published	29 Jul 2011
Availability	In Stock: 1 - 2 days	Delivery	Delivery options and charges