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A Study Guide to Service Catalogue: from the Principles of ITIL® V3: APMG International™ Service Catalogue

'A Study Guide to Service Catalogue: From the Principles of ITIL® V3' is endorsed by the official ITIL® Accreditor, written by the Office of Government Commerce and one of the original Service Catalogue authors, is suitable for candidates taking the APMG Service Catalogue qualification as well as those who want ...more