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Passing your ITIL® Foundation Exam (Japanese Translation)

Study Aid from the Official Publisher of ITIL

Author:
Office of Government Commerce (OGC)
Publisher:
TSO (The Stationery Office)
Price: £30.00
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This 'Passing your ITIL Foundation Exam (Japanese Translation)' study aid is endorsed by APM Group, the official ITIL Accreditor, and is full of practical advice for those studying for the ITIL foundation exam.

It offers a top-level introduction to understanding the service lifecycle and each of the five components: service strategy, service design, service transition, service operation and continual service improvement.

Students can test their knowledge with sample questions and a mock exam. Answers are provided and thoroughly explained to aid understanding.

Key features:

  • Covers the Foundation exam and exam preparation.

  • Contains a case study to help reinforce learning and aid comprehension by placing the theory into an easy to understand scenario.

  • The Study Aid uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions.

  • Contains questions at the end of each chapter to reinforce learning.

  • The structure of the book complements the structure of the exam syllabus.

  • Contains a Mock Exam with an Answer Key with rationale to help the candidate to pass the ITIL Foundation Exam.

  • A suitable study tool for the ITIL Version 2 to ITIL Version 3 bridging exam.

Related resources:

> Core Study Material for ITIL V3 Qualifications Diagram (PDF - 88Kb)

> 'Everything you wanted to know about ITIL in less than one thousand words' White Paper by Jane Clark, Management Consultant from Connect Sphere Limited (PDF - 556Kb)

> An Introductory Overview of ITIL V3' Pocketbook (PDF - 647Kb)

Extent 188 pages ISBN 9780113312672
Size 216 x 216mm Price £30.00
Format Paperback Published 02 Mar 2012
Availability In Stock: 1 - 2 days Availability help (opens in new window) Delivery Delivery options and charges
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