Inform-IT
Inform-IT, Knowledge Center for Service Management, focuses on
the development, promotion and distribution of knowledge in the field of IT
(Service) Management. Its core business is developing IT Management books,
conferences and knowledge portals. Over 70 different titles have been published
under Inform-IT's editorial guidance, in up to 17 languages. Inform-IT works
with thousands of expert authors and reviewers from all over the world, and
cooperates with member-based or not-for-profit organizations like
itSMF, ISACA and
EXIN.
Key Publications
Service Level Management and the Service
Manager
'Service Level Management and the Service Manager ' is
the second book of a series of (initially) six books that provide background
considerations, theory, instructions, and practical guidance for setting up
organization structures in the context of improvement projects.
Service Level Management and the Service Manager
- Published: 14 May 2013
- ISBN: 9780117081864
- Price: £45.00
The ISM Method: Past, Present and Future of IT
Service Management
The book 'The ISM Method: Past, Present and
Future of IT Service Management' describes a revolutionary approach on how to
successfully implement IT service management (ITSM) in an easier, faster,
cheaper, and especially more effective way.
The ISM Method: Past, Present and Future of IT Service Management
- Published: 29 Nov 2012
- ISBN: 9780117081062
- Price: £35.00
Information Security Economics
This
new title, 'Information Security Economics' explores the economic aspects of
information security, whilst explaining how best to work with them, in order to
achieve an optimized ROI on security investments. It considers ways in which
information security metrics can be utilized to support security initiatives,
and how requirements can be prioritized by organizations, in order to maximize
returns within a commercial environment which may have limited resources.
Information Security Economics
- Published: 29 Jul 2011
- ISBN: 9780117068728
- Price: £30.00
Designing and Transforming IT
Organizations
The introduction book to a series of (initially) six books that will provide background considerations, theory, instructions, and practical guidance for setting up organization structures in the context of improvement projects.
Designing and Transforming IT Organizations
- Published: 16 Aug 2012
- ISBN: 9780117080744
- Price: £45.00
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