Inform-IT, Knowledge Center for Service Management, focuses on the development, promotion and distribution of knowledge in the field of IT (Service) Management. Its core business is developing IT Management books, conferences and knowledge portals. Over 70 different titles have been published under Inform-IT's editorial guidance, in up to 17 languages. Inform-IT works with thousands of expert authors and reviewers from all over the world, and cooperates with member-based or not-for-profit organizations like itSMF, ISACA and EXIN.
Service Level Management and the Service
'Service Level Management and the Service Manager ' is the second book of a series of (initially) six books that provide background considerations, theory, instructions, and practical guidance for setting up organization structures in the context of improvement projects.
- Published: 14 May 2013
- ISBN: 9780117081864
- Price: £45.00
The ISM Method: Past, Present and Future of IT
The book 'The ISM Method: Past, Present and Future of IT Service Management' describes a revolutionary approach on how to successfully implement IT service management (ITSM) in an easier, faster, cheaper, and especially more effective way.
- Published: 29 Nov 2012
- ISBN: 9780117081062
- Price: £35.00
Information Security Economics
This new title, 'Information Security Economics' explores the economic aspects of information security, whilst explaining how best to work with them, in order to achieve an optimized ROI on security investments. It considers ways in which information security metrics can be utilized to support security initiatives, and how requirements can be prioritized by organizations, in order to maximize returns within a commercial environment which may have limited resources.
Designing and Transforming IT
The introduction book to a series of (initially) six books that will provide background considerations, theory, instructions, and practical guidance for setting up organization structures in the context of improvement projects.
- Published: 16 Aug 2012
- ISBN: 9780117080744
- Price: £45.00