IBP Shop

'Managing Benefits' is a new publication from APMG-International which provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change through portfolios of programmes and projects....more

• Published: 07 May 2013
• ISBN: 9780117081802
• £50.00 (£60.00 inc. VAT)

ITIL Lite has been updated to align with the ITIL 2011 editions. This new edition reflects the latest ITIL best practice, it is aimed at encouraging organizations to adopt ITIL by selecting and implementing key ITIL 2011 components. ...more

• Published: 30 Apr 2013
• ISBN: 9780113313846
• £30.00 (£36.00 inc. VAT)

This Study Guide is a handy reference aid suitable for the P3O Qualification scheme. The aid covers the Foundation/Practitioner qualification(s). Its purpose is to provide supporting information to candidates to help them take the P3O qualification. ...more

• Published: 30 Apr 2013
• ISBN: 9780113313983
• £20.00

This downloadable PDF provides a high-level overview of ITIL processes and functions for those new to ITIL, or interested in the service lifecycle....more

• Published: 30 Apr 2013
• ISBN: 9780113313945
• £2.08 (£2.50 inc. VAT)

This publication is a guide to IT service management consulting. It is distillation of experience in service management with ITIL that should help practitioners, consultants and managers gain insight on how to approach service management engagements. ...more

• Published: 30 Apr 2013
• ISBN: 9780113313914
• £35.00

The book 'The ISM Method: Past, Present and Future of IT Service Management' describes a revolutionary approach on how to successfully implement IT service management (ITSM) in an easier, faster, cheaper, and especially more effective way. ...more

• Published: 06 Feb 2013
• ISBN: 9780117081819
• £35.00 (£42.00 inc. VAT)

'The Standard for Program Management -Third Edition' provides a detailed understanding of program management. It promotes efficient and effective communication and coordination among various project management groups....more

• Published: 01 Jan 2013
• ISBN: 9781935589686
• £37.99

'The Standard for Portfolio Management - Third Edition' offers the most up to date information regarding accepted practices in portfolio management and includes new material, including:...more

• Published: 01 Jan 2013
• ISBN: 9781935589693
• £37.99

'A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Fifth Edition' reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. ...more

• Published: 02 Jan 2013
• ISBN: 9781935589679
• £39.99

'Managing Benefits' is a new publication from APMG-International which provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change through portfolios of programmes and projects....more

• Published: 20 Sep 2012
• ISBN: 9780117081109
• £50.00

Written by the original authoring team for the ITIL 2011 manuals, this 'Key Element Guide Suite PDFs' provides a handy reference to the content contained within the core ITIL Lifecycle publications. They discuss ITIL and its evolution and the need for the Service Lifecycle approach....more

• Published: 20 Aug 2012
• ISBN: 9780113313761
• £44.95 (£53.94 inc. VAT)

The 'Key Element Guide ITIL Service Design PDF' provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements....more

• Published: 20 Aug 2012
• ISBN: 9780113313723
• £9.95 (£11.94 inc. VAT)

The 'Key Element Guide Continual Service Improvement PDF' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. ...more

• Published: 20 Aug 2012
• ISBN: 9780113313754
• £9.95 (£11.94 inc. VAT)

The 'Key Element Guide ITIL Service Strategy PDF' provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements....more

• Published: 20 Aug 2012
• ISBN: 9780113313716
• £9.95 (£11.94 inc. VAT)

The 'Key Element Guide Service Operation PDF' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. ...more

• Published: 20 Aug 2012
• ISBN: 9780113313747
• £9.95 (£11.94 inc. VAT)

The 'Key Element Guide ITIL Service Transition PDF' provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements. ...more

• Published: 20 Aug 2012
• ISBN: 9780113313730
• £9.95 (£11.94 inc. VAT)

Written by the original authoring team for the ITIL 2011 manuals, this 'Key Element Guide Suite' provides a handy reference to the content contained within the core ITIL Lifecycle publications. They discuss ITIL and its evolution and the need for the Service Lifecycle approach....more

• Published: 31 Jul 2012
• ISBN: 9780113313709
• £44.95

The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements....more

• Published: 31 Jul 2012
• ISBN: 9780113313686
• £99.50

The 'Key Element Guide Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. ...more

• Published: 31 Jul 2012
• ISBN: 9780113313693
• £99.50

The 'Key Element Guide Service Strategy' provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements....more

• Published: 31 Jul 2012
• ISBN: 9780113313655
• £99.50

The 'Key Element Guide ITIL Service Design' provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements....more

• Published: 31 Jul 2012
• ISBN: 9780113313662
• £99.50