Service, Project & Programme Management

This Study Guide is a handy reference aid suitable for the P3O Qualification scheme. The aid covers the Foundation/Practitioner qualification(s). Its purpose is to provide supporting information to candidates to help them take the P3O qualification. ...more

• Published: 30 Apr 2013
• ISBN: 9780113313983
• £20.00

This downloadable PDF provides a high-level overview of ITIL processes and functions for those new to ITIL, or interested in the service lifecycle....more

• Published: 30 Apr 2013
• ISBN: 9780113313945
• £2.08 (£2.50 inc. VAT)

This publication is a guide to IT service management consulting. It is distillation of experience in service management with ITIL that should help practitioners, consultants and managers gain insight on how to approach service management engagements. ...more

• Published: 30 Apr 2013
• ISBN: 9780113313914
• £35.00

'Managing Benefits' is a new publication from APMG-International which provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change through portfolios of programmes and projects....more

• Published: 20 Sep 2012
• ISBN: 9780117081109
• £50.00

'A Study Guide to Service Catalogue: From the Principles of ITIL® V3' is endorsed by the official ITIL® Accreditor, written by the Office of Government Commerce and one of the original Service Catalogue authors, is suitable for candidates taking the APMG Service Catalogue qualification as well as those who want ...more

• Published: 31 Mar 2010
• ISBN: 9780117063648
• £15.00