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Welcome to the Best Management Practice Online Shop

The Best Management Practice Online Shop is a one-stop shop for all official Cabinet Office publications in print and electronic formats including multi-user corporate access.

Download the official PDF IconBest Management Practice Product Brochure titles (PDF - 10Mb) or simply click on the buttons below for the full range of publications in multiple formats.

New Publications

Key Element Guide Suite PDFs: Aligned to the ITIL 2011 Editions

Written by the original authoring team for the ITIL 2011 manuals, this 'Key Element Guide Suite PDFs' provides a handy reference to the content contained within the core ITIL Lifecycle publications. They discuss ITIL and its evolution and the need for the Service Lifecycle approach....more

  • Published: 20 Aug 2012
  • ISBN: 9780113313761
  • £44.95 (£53.94 inc. VAT)
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Key Element Guide ITIL Service Strategy PDF: Aligned to the 2011 Editions

The 'Key Element Guide ITIL Service Strategy PDF' provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements....more

  • Published: 20 Aug 2012
  • ISBN: 9780113313716
  • £9.95 (£11.94 inc. VAT)
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Key Element Guide ITIL Service Transition PDF: Aligned to the 2011 editions

The 'Key Element Guide ITIL Service Transition PDF' provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements. ...more

  • Published: 20 Aug 2012
  • ISBN: 9780113313730
  • £9.95 (£11.94 inc. VAT)
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OGC (former owner of Best Management Practice) and its functions have moved into the Cabinet Office, part of HM Government www.cabinetoffice.gov.uk. Material produced since the move has revised copyright and trademark statements reflecting Cabinet Office ownership. Best Management Practice guidance that existed at the time of the move will continue to reference OGC until it is updated. Over time, all Best Management Practice guidance will be updated and will then fully reflect Cabinet Office ownership, therefore using the updated statements and references where applicable.