White Papers

ITIL Introductory Overview and Business Benefits Papers

PRINCE2 Introductory Overview and Business Benefits White Papers

It's All About Winning (PDF - 132Kb)
This White Paper by Duncan Wade from The Human Interface Consultancy Ltd, reviews how a project manager creates a winning environment with PRINCE2®. Beginning with a clear statement of what the project will build and the quality criteria that must be met, the exercise becomes one when everyone knows what to do and how to contribute.

PRINCE2 and Governance White Paper (PDF - 285Kb)
This White Paper reviews general guidance for effective governance and explores how, when used appropriately, PRINCE2® supports good governance.

PRINCE2® The Basics (PDF - 272Kb)
In this White Paper, lead author of PRINCE2 2009 and Director of Outperform UK Ltd Andy Murray gives an overview of PRINCE2, discussing the benefits, principles, themes and processes involved.
» This White Paper is also available to download in Chinese (PDF - 454Kb), Danish (PDF - 279Kb), Dutch (PDF - 1.8Mb) and French (PDF - 1.8Mb).

Using PRINCE2™ and MSP® Together (PDF - 396Kb)
This White Paper discusses what is required in order to use PRINCE2 and MSP together. It is written from the project perspective and it assumes that the reader is already familiar with PRINCE2.

PRINCE2™ Business Benefits (PDF - 642Kb)
This white paper discusses the business benefits that organisations can attain by adopting a structured, controlled, repeatable and robust project management method. The particular project management method ‘under the spotlight’ in this white paper is PRINCE2®.
» This White Paper is also available to download in Chinese (PDF - 2.1Mb), Dutch (PDF - 2Mb) and French (PDF - 2Mb).

Managing Successful Programmes (MSP) Introductory Overview and Business Benefits White Papers

Transition into Business as Usual (PDF - 134Kb)
This White Paper builds on Managing Successful Programmes (MSP®) to provide additional guidance on the successful implementation and integration of new capabilities into business operations so that they can be exploited to achieve the desired benefits.

MSP - The Basics (PDF - 159Kb)
Leading on from the release of the fourth revision of the globally recognized best practice framework for programme management, Rod Sowden of Aspire Europe Ltd discusses how the Managing Successful Programmes (MSP) portfolio has evolved in this White Paper.

Managing Successful Programmes Business Benefits (PDF - 152Kb)
In this White Paper mentor and lead author for the 2011 edition of Managing Successful Programmes (MSP®) and lead author of the 2007 edition, Aspire Europe Ltd's Rod Sowden outlines the benefits that organizations will enjoy from using MSP.

Management of Risk (M_o_R) Introductory Overview and Business Benefits White Papers

M_o_R® The Basics (PDF - 338Kb)
In line with the 2010 edition of the MoR® guide, Principal Consultant at GSW Consultancy, Graham Williams, describes how this framework helps organizations manage risk, outlines its principles, approach and process, and how it can be embedded and reviewed.

Portfolio, Programme and Project Offices (P3O) Introductory Overview and Business Benefits White Papers

Business Benefits of P3O Implementation (PDF - 267Kb)
This white paper looks at today's business challenge and how P3O can help in today's climate of cost cutting and efficiency targets with delivering the change portfolio more effectively.

Management of Value (MoV) Introductory Overview and Business Benefits White Papers

Business Benefits of Implementing MoV® (PDF - 402Kb)
Polly Murphy of Maven Training discusses how the Management of Value portfolio can benefit an organization through focussing on functioning cost-effectively. This paper covers the purpose of value management, how and why it should be implemented and reasons why companies may deter from using this approach.

The Basics: Management of Value (PDF - 294Kb)
In this White Paper, Lead Trainer at Maven Training, Polly Murphy, defines the seven key principles that underpin the Management of Value approach. Polly also outlines seven principles for organizations to adopt in order to collect and analyse information to deliver the best value for money.

ITIL Technical White Papers

ITIL® V3 and BiSL: Sound Guidance for Business IT Alignment from a Business Perspective (PDF - 783Kb)
This White Paper examines the similarities and differences between the Business Information Services Library (BiSL) and the current ITIL® V3 best practice framework and provides guidance and understanding of the synergy and distinctness of each framework.

ITIL® Managing Digital Information Assets (PDF - 451Kb)
This White Paper uses ITIL service management best practices to explain the principles of providing services to business customers that are fit for purpose, stable and reliable. It is complementary guidance to ITIL on digital continuity.

ITIL and Corporate Risk Alignment Guide: An Introduction To Corporate Risk and ITIL, and How ITIL Supports and is Assisted by Management of Risk (M_o_R®) (PDF - 393Kb)
The main body of this white paper, by Michael Faber and Rubina Faber, considers what ITIL and corporate risk are, and why they are important to business. It aligns the objectives of ITIL with those of the management of corporate risk – highlighting why risk should be taken into consideration and what benefits can be realized and capitalized by aligning ITIL and M_o_R at each stage of the service lifecycle.

Cross-Reference ITIL® V3 and MOF 4.0 (PDF - 891Kb)
The paper presents a short background analysis on the context of IT Service Management, a short summary of the latest versions of ITIL and MOF, and a detailed analysis of the similarities and differences between both frameworks.

TOGAF™ 9 and ITIL® V3 – Two Frameworks (PDF - 648Kb)
This white paper describes the development of TOGAF (The Open Group Architecture Framework) and ITIL® as a background to discussions about the potential overlap in the processes they both describe. It does not describe the models themselves. In the further information section of this white paper there are references for readers who would like further details about these frameworks.

Integrating Six Sigma and ITIL® for Continual Service Improvement (PDF - 1.11Mb)
Jack Probst and Gary Case of Pink Elephant review some basic ITIL principles, discuss how those principles apply to Six Sigma, and how Six Sigma can practically be applied to Continual Service Improvement efforts. They also offer some practical tips for applying Six Sigma to improve ITIL processes and services in general.

ITIL V3 and Information Security (PDF - 544Kb)
This paper, by Jim Clinch, discusses the role and importance to the business of effective Information Security Management (ISM), how it is supported by a extensive family of global standards, and the way these harmonise with ITIL.

ITIL® V3 and ISO/IEC 20000 (PDF - 158Kb)
This white paper, by Jenny Dugmore and Sharon Taylor, outlines the differences between ITIL V3 and ISO/IEC 20000, from the perspective of each clause in the standard where the core five ITIL books either do not cover it or cover it differently. It does not cover changes that mean ITIL V3 is closer aligned to ISO/IEC 20000 than was ITIL V2.

ITIL V3 and ASL: Sound Guidance for Application Management and Application Development (PDF - 4,904Kb)
This white paper, by Sharon Taylor, Machteld Meijer and Mark Smalley, explains how both ITIL V3 and ASL define and address the Applications domain and provide the reader with an insight into how the frameworks can best be applied.

Aligning CobiT® 4.1, ITIL® V3 and ISO/IEC 27002 for Business Benefit®: A Management Briefing From ITGI and OGC (PDF - 884Kb)
To achieve alignment of best practice to business requirements, formal processes in support of good IT governance should be used. The intention of this management briefing is to explain to business users and senior management the value of IT best practices and how harmonisation, implementation and integration of best practices may be made easier.

PPM Technical White Papers

Capital Investment Governance White Paper (PDF - 722Kb)
This White Paper presents an integrated approach to the governance of projects, programmes and portfolios. It aims to demonstrate how the logic behind concepts such as ownership and accountability can be used to ensure a consistent approach to governance across an organisation.

Improving Portfolio, Programme and Project Financial Control (PDF - 587Kb)
This White Paper sets out how best to improve and implement coordinated corporate financial control across an organization’s portfolio of investment-led change programmes and initiatives.

PRINCE2 Technical White Papers

PRINCE2® and the National and International Standards (PDF - 134Kb)
This white paper is intended to show how PRINCE2® can be used to help organizations ensure their project management approach meets the requirements of the British Standard BS6079 Part 1 and the international standard ISO21500.

Agile Project Management: Integrating DSDM into an existing PRINCE2® environment (PDF - 233Kb)
The White Paper covers the rationale for people who are currently working in a PRINCE2® environment and would like the option of executing some or all of their projects in a more agile way, or for organizations looking to replace or upgrade its own project management approach. The paper explores the mechanics of combining PRINCE2® and DSDM, and includes a summary of the most significant concepts to get right.

PRINCE2® for small-scale projects (PDF - 444Kb)
Chris Ferguson of Novare Consulting outlines how the PRINCE2 light-touch approach provides guidance for organisations working on small projects to adopt the best practice for successful management. This White Paper defines the 'light-touch' approach and distinguishes the differences between a one-off task and a small project, and a small project and a large project, by outlining the resources required for each scale.

Integrating Six Sigma and PRINCE2™ 2009 (PDF - 149Kb)
In this paper, Mike Ward of Outperform discusses the key aspects of PRINCE2™ and Six Sigma, and shows how the methods can be integrated to provide a very rich framework which may be applied to certain types of project, to great effect.

Using PRINCE2™ to Manage US Federal Government IT Projects (PDF - 384Kb)
This paper shows how the PRINCE2 project management method supports US Federal government project managers as they deliver IT investments while satisfying requirements of the Clinger-Cohen Act and Capital Planning and Investment Control.

Management of Risk (M_o_R®) Technical White Papers

Management of Risk Guidance for Practitioners and the International Standard on Risk Management ISO 31000:2009 (PDF - 202Kb)
This White Paper is intended to show how Management of Risk: Guidance for Practitioners (M_o_R®) can be used to help organizations ensure their risk management approach meets the requirements of ISO 31000:2009: Risk Management – Principles and Guidelines.

Corporate Governance and Management of Risk (M_o_R®) (PDF - 130Kb)
This paper explains how Management of Risk (M_o_R®) aligns with corporate governance principles.

Applying Management of Risk (M_o_R®) for Public Services (PDF - 163Kb)
The purpose of this white paper is to describe how Management of Risk: Guidance for Practitioners (M_o_R®) can be applied within organizations that are responsible for delivering public services.

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