Service Transition (French Translation) PDF
- Office of Government Commerce (OGC)
- TSO (The Stationery Office)
Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:
Managing organizational and cultural change;
Service knowledge management system
Methods, practices and tools
Measurement and control
Companion best practices
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|Size||8,646 KB||Price||£85.00 (£102.00 inc. VAT)|
|Format||Downloadable PDF||Published||15 Oct 2009|