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ITIL® Service Transition - PDF

Author:: Cabinet Office
Publisher:: TSO (The Stationery Office)

Price: £85.00 (£102.00 inc. VAT)

Essential reading for any IT professional looking to deliver change, ITIL Service Transition provides best-practice guidance on managing service change in a timely, cost-effective manner with minimal disruption to operations, customers, users and the business.

Key features

A step-by-step, best-practice approach to IT service transition covering design specifications, configuration, test, release and deployment and every step in between
Demonstrates how well-planned, effective service transition can deliver significant business benefits, including improved cost-effectiveness, higher transition success rates and greater accuracy with cost, time and resource estimations
Part of the ITIL lifecycle suite - the only source from which the ITIL exam questions are taken.

More information:

ITIL Service Transition is part of the most widely recognised framework for IT service management in the world, utilised by thousands of organizations - small and large - within both the public and private sector.

To deliver the best possible IT service management strategy, the recommendation is that ITIL Service Transition should be used in conjunction with the other core ITIL best-practice publications - ITIL Service Strategy, ITIL Service Design, ITIL Service Operation and ITIL Continual Service Improvement.

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Please see our PDF Downloads help page for more information on purchasing and downloading electronic publications.

Other formats

ITIL Service Transition Book 2011 Edition

ITIL Service Transition Online Subscription 2011 Edition

Also available in ePub eBook format from all major eSellers. A full list of Best Management Practice eSellers is available on our help pages.

Related resources:

> ITIL 2011 Edition Publication Reviews (opens in new window)

> ITIL Recommended Reading Diagram (PDF - 66.5Kb)

Extent	347 pages	ISBN	9780113313129
Size	14.2Mb	Price	£85.00 (£102.00 inc. VAT)
Format	Downloadable PDF	Published	23 Aug 2011
Availability	Available Immediately