Service Transition (Chinese Translation) Book
- Office of Government Commerce (OGC)
- Stationery Office
Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:
Managing organisational and cultural change
Service knowledge management system
Methods, practices and tools
Measurement and control
Companion best practices.
|Size||215 x 280mm||Price||£85.00|
|Format||Paperback||Published||23 Jun 2010|
|Availability||In Stock: 1 - 2 days||Delivery||Delivery options and charges|