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ITILŪ Service Transition - Book

Author:
Cabinet Office
Publisher:
TSO (The Stationery Office)
Price: £85.00
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Browse inside 9780113313068: ITILŪ Service Transition - Book

Essential reading for any IT professional looking to deliver change, ITIL Service Transition provides best-practice guidance on managing service change in a timely, cost-effective manner with minimal disruption to operations, customers, users and the business.

Key features

  • A step-by-step, best-practice approach to IT service transition covering design specifications, configuration, test, release and deployment and every step in between

  • Demonstrates how well-planned, effective service transition can deliver significant business benefits, including improved cost-effectiveness, higher transition success rates and greater accuracy with cost, time and resource estimations

  • Part of the ITIL lifecycle suite - the only source from which the ITIL exam questions are taken

Extent 360 pages ISBN 9780113313068
Size 215 x 280mm Price £85.00
Format Paperback Published 29 Jul 2011
Availability In Stock: 1 - 2 days Availability help (opens in new window) Delivery Delivery options and charges
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