Passing your ITILŪ Foundation Exam (German Translation)

Study Aid from the Official Publisher of ITIL

Author:

Cabinet Office

Publisher:

TSO (The Stationery Office)

Price: £30.00

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'Passing your ITILŪ Foundation Exam (German Translation)' is endorsed by APM Group, the official ITIL Accreditor and is suitable for those taking the ITIL foundation exam against the 2009 syllabus. It provides an overview of the purpose, objectives and format of this examination and offers a top-level introduction to the service lifecycle and each of its five components.

The book includes sample questions and a mock foundation exam, with thoroughly explained answers.

Key features:

• In line with the 2009 syllabus.

• Contains a case study to help reinforce learning and aid comprehension by placing the theory into an easy to understand scenario.

• Contains questions at the end of each chapter to reinforce learning.

• Includes a mock exam with an answer key and rationale to aid understanding.

• Uses terminology consistent with the 2007 ITIL service management practices and the ITIL glossary, acronyms and definitions.

Related resources:

> Core Study Material for ITIL V3 Qualifications Diagram (PDF - 88Kb)

> 'Everything you wanted to know about ITIL in less than one thousand words' White Paper by Jane Clark, Management Consultant from Connect Sphere Limited (PDF - 556Kb)

> An Introductory Overview of ITIL V3' Pocketbook. (PDF - 647Kb)

Extent	188 pages	ISBN	9780113312689
Size	216mm x 216mm	Price	£30.00
Format	Paperback	Published	04 Nov 2011
Availability	In Stock: 1 - 2 days	Delivery	Delivery options and charges