ITILŪ Lifecycle Publication Suite - Online Subscription

Author:

Cabinet Office

Price: £265.00 (£318.00 inc. VAT)

ITIL is the most widely recognised framework for IT service management in the world. This suite of the five core ITIL publications maps out the service lifecycle and provides a systematic, professional approach to the management of IT services - and offers significant cost savings against purchasing the titles individually.

Key features

• Service Strategy - the introduction, and heart, of the service lifecycle, providing a step-by-step approach to creating a sound IT service strategy

• Service Design - turning your service strategy into a plan, this publication gives you the knowledge and skills needed to design effective IT service solutions

• Service Transition - best-practice guidance on bringing your service design into the live environment with minimal disruption to operations, customers, users and the business

• Service Operation - this publication covers the critical aspect of efficiently and effectively delivering IT services on a day-to-day basis

• Continual Service Improvement - an integral part of every stage of the service lifecycle, this identifies and introduces a cycle of service management improvements that can deliver real business benefits.

Extent	N/A	Sub. No.	7003158
Size	N/A	Price	£265.00 (£318.00 inc. VAT)
Format	Online Subscription	Frequency	Annual
Availability	Available to order