Cookies

TSO uses cookies to operate the shopping basket system on TSO Shop. If you are experiencing technical problems and/or have been sent to the login page when trying to checkout, it may be a result of cookies being disabled.

This help page contains information relating to Internet Explorer. For browsers other than Internet Explorer, please refer to your browser help pages.

About Cookies

Cookies are a friendly internet tool primarily used to make web surfing easier and quicker. Cookies are not capable of exchanging any other information from your computer than the cookie itself, so your data files are safe from exploitation. TSO uses cookies to operate the shopping basket system on TSO Shop.

A "cookie" is a small piece of information that TSO Shop sends to your browser software (i.e., Internet Explorer). This information is then used to complete the purchasing process successfully and therefore cookies must be enabled to purchase on TSO Shop. If cookies are not enabled, you may find that you are taken to the login page numerous times or experience other process errors as TSO Shop tries to locate the relevant cookie for your session. You will need to change your privacy settings to enable cookies.

Enabling cookies for TSO Shop (www.tsoshop.co.uk) using Internet Explorer

TSO uses cookies to operate the shopping basket system on TSO Shop. In order to complete your online purchase, cookies must be enabled. To do so, you will need to adjust your privacy settings within your browser software, in this example, Internet Explorer. Privacy settings let you specify which cookies you want to allow to be stored on your computer. To enable cookies using Internet Explorer follow these steps:

  1. In Internet Explorer, click the Tools button, and then click Internet Options.
  2. Click the Privacy tab, and then click Sites.
  3. In Address of website, type www.tsoshop.co.uk.
  4. To specify that you want Internet Explorer to always allow cookies from www.tsoshop.co.uk to be saved on your computer, click Allow.
  5. Click OK twice.

When you change your privacy settings, the changes might not affect cookies that are already on your computer. Should you still experience problems when trying to purchase on TSO Shop, it may be necessary to delete all of the existing cookies (see 'Deleting cookies for all websites' below) on your computer and then enable cookies to ensure that all of the cookies on your computer, including those for TSO Shop, meet your privacy settings. When you return to TSO Shop your computer will save cookies again as you have specified to enable cookies for TSO Shop.

Enabling cookies for all websites

Websites that do not meet your privacy settings will not be allowed to save cookies on your computer. To enable cookies for all websites you will need to change your privacy settings as follows:

  1. In Internet Explorer, click the Tools button, and then click Internet Options.
  2. Click the Privacy tab, and then move the slider to the level of privacy you prefer.
Select this To specify this
Block All Cookies Cookies from all websites will be blocked.
Cookies that are already on your computer cannot be read by websites.
High Cookies from all websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from all websites that use information that can be used to contact you without your explicit consent will be blocked.
Medium High Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from third-party websites that use information that can be used to contact you without your explicit consent will be blocked.
Cookies from first-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer.
Medium Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from third-party websites that use information that can be used to contact you without your implicit consent will be blocked.
Cookies from first-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer.
Low Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from third-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer.
Accept All Cookies All websites will be allowed to save cookies on your computer.
Cookies that are already on your computer can be read by the websites that created them.

Deleting cookies for all websites

When you change your privacy settings, the changes might not affect cookies that are already on your computer. Should you still experience problems when trying to purchase on TSO Shop, it may be necessary to delete all of the existing cookies on your computer and then enable cookies to ensure that all of the cookies on your computer, including those for TSO Shop, meet your privacy settings. When you return to TSO Shop your computer will save cookies again as you have specified to enable cookies for TSO Shop.

Please note: some websites store your member name, password, or other information about you in a cookie. If you delete that cookie, you might need to enter your personal information again the next time you visit the site.

To delete all cookies:

  1. In Internet Explorer, click the Tools button, and then click Internet Options.
  2. On the General tab, under Browsing history, click Delete.
  3. Click Delete cookies.
  4. When you are prompted to confirm that you want to delete cookies, click Yes.
  5. Click Close, and then click OK.

Further information

For further information regarding Internet Explorer, please visit your Internet Explorer help pages which can be accessed from the tool bar within your browser window. For other browsers, please visit your browser help pages.

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