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Best practice guideline: complaint handling - BRC

[Issue 2]
Corporate Author:
British Retail Consortium
TSO (The Stationery Office)
Best practice guideline: complaint handl - Front
Price: £27.00
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A comprehensive complaint handling system is an essential component of a company's safety and quality system, providing a key measure of product quality and identifying opportunities for continual improvement. These guidelines promote best practice for an effective complaints handling system

Extent iv, 22p. ISBN 9780117025745
Size N/A Price £27.00
Format N/A Published 12 Aug 2008
Availability Colour copy: 3 - 5 days Availability help (opens in new window) Delivery Delivery options and charges

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