Key Element Guide ITIL Service Strategy PDF
Aligned to the 2011 Editions
- Cabinet Office
- TSO (The Stationery Office)
The 'Key Element Guide ITIL Service Strategy PDF' provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements.
Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow.
Written by authors of the main core guidance titles
Provides a handy overview of the five core titles
Each KEG shares the same structure
Quality assured and endorsed by itSMF International.
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|Size||2Mb||Price||£9.95 (£11.94 inc. VAT)|
|Format||Downloadable PDF||Published||20 Aug 2012|