Key Element Guide ITIL Service Strategy PDF

Aligned to the 2011 Editions

Author:

Cabinet Office

Publisher:

TSO (The Stationery Office)

Price: £9.95 (£11.94 inc. VAT)

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The 'Key Element Guide ITIL Service Strategy PDF' provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements.

Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow.

Key features:

• Written by authors of the main core guidance titles

• Provides a handy overview of the five core titles

• Each KEG shares the same structure

• Quality assured and endorsed by itSMF International.

A PDF allows for easy access while you're on the move:

• Single user

• Non-networkable

• Downloadable PDF: searchable with a bookmarking function.

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Extent	163 pages	ISBN	9780113313716
Size	2Mb	Price	£9.95 (£11.94 inc. VAT)
Format	Downloadable PDF	Published	20 Aug 2012
Availability	Available Immediately