Introduction to the ITIL® Service Lifecycle
- Cabinet Office
- TSO (The Stationery Office)
'Introduction to the ITIL® Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.
Introduces the basic concepts of the ITIL service lifecycle, and its benefits
Provides a summary of each of the five stages of the lifecycle
Includes references to the five core publications, providing an essential companion to them
Also available in ePub eBook format from all major eSellers. A full list of Best Management Practice eSellers is available on our help pages.
> ITIL 2011 Edition Publication Reviews (opens in new window)
> ITIL Update FAQs - October 2011 (PDF - 677Kb)
> ITIL Recommended Reading Diagram (PDF - 66.5Kb)
|Size||216 x 216mm||Price||£30.00|
|Format||Paperback||Published||30 Dec 2011|
|Availability||In Stock: 1 - 2 days||Delivery||Delivery options and charges|