ITIL® Service Transition - Online Subscription
- Cabinet Office
Essential reading for any IT professional looking to deliver change, ITIL Service Transition provides best-practice guidance on managing service change in a timely, cost-effective manner with minimal disruption to operations, customers, users and the business.This publication provides guidance and process activities for the transition of services into the business environment.
A step-by-step, best-practice approach to IT service transition covering design specifications, configuration, test, release and deployment and every step in between
Demonstrates how well-planned, effective service transition can deliver significant business benefits, including improved cost-effectiveness, higher transition success rates and greater accuracy with cost, time and resource estimations
Part of the ITIL lifecycle suite - the only source from which the ITIL exam questions are taken.
ITIL Service Transition is part of the most widely recognised framework for IT service management in the world, utilised by thousands of organizations - small and large - within both the public and private sector.
To deliver the best possible IT service management strategy, the recommendation is that ITIL Service Transition should be used in conjunction with the other core ITIL best-practice publications - ITIL Service Strategy, ITIL Service Design, ITIL Service Operation and ITIL Continual Service Improvement.
An Online Subscription gives you access to the latest authoritative text. Functionality includes:
Cross-linking between chapters
Pop-up glossary of terms.
ITIL 2011 Edition – The ITIL 2011 edition Online Subscription went live on 25 August and this new edition supersedes the current version. If you had an active subscription on this date you will automatically receive this at no additional cost. For further details about the 2011 edition, click here. If you have any queries please contact firstname.lastname@example.org.
Packages are available for those wanting to obtain electronic multi-user access across an organisation. Please email ITILOnline@tso.co.uk to discuss your requirements or contact us on +44 (0)1603 696701.
> ITIL Recommended Reading Diagram (PDF - 66.5Kb)
> ITIL Update FAQs - October 2011 (PDF - 677Kb)
> Download 'Service Transition' Contents and Introduction - PDF (254Kb)
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