Service Design PDF
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ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further information visit ITIL Refresh Register. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.
Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:
Service design objectives and elements
Selecting the service design model
Implementing service design
Measurement and control
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> 'Service Design' Contents and Introduction - PDF (128Kb)
> 'Service Design' 1st Impression Amendments - PDF (202Kb)
> Core Study Material for ITIL V3 Qualifications Diagram (PDF - 88Kb)
> 'An Introductory Overview of ITIL V3' Pocketbook (PDF - 647Kb)
|Size||5.35Mb||Price||£85.00 (£102.00 inc. VAT)|
|Format||Downloadable PDF||Published||05 Jun 2007|