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Best Management Practice

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Welcome to the one-stop shop for all official Cabinet Office publications including ITIL, PRINCE2, P3O, MSP, M_o_R, MoP and MoV in print, CD-ROM, eBooks, online subscription, and downloadable PDFs. Multi-user licences are also available to maximise access throughout your organisation.

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Practitioner Guidance

ITIL IT Service Management ITIL
ITIL is the most widely accepted approach to IT service management in the world. Providing a cohesive set of best practice guidance drawn from the public and private sectors across the world, it has recently undergone a major and important refresh project. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution....more

PRINCE2 Project Management PRINCE2
The PRINCE2 project management method provides detailed guidance on how to set up, organise, manage, control and deliver your projects on time, within budget and to the right quality. PRINCE2 is an easy to follow structured method suitable for any type of project. The processes and techniques in PRINCE2 will help your project team cope with the risks, challenges and opportunities of today's rapidly changing environment....more

MoP Portfolio Management - Management of Portfolios (MoP)
Management of Portfolios is a new set of guidance from OGC. The first guide, for senior executives, will publish in June 2010 and will be followed by practitioner guidance early in 2011. The practitioner guidance will be supported by a qualification scheme....more

MoV Value Management - (MoV)
Value Management is a new set of guidance from OGC. The guidance set includes both a practitioner guide and a pocket book. The practitioner guidance will be supported by a qualification scheme....more

P3O P3 Office P3O
Portfolio, Programme and Project Offices (P3O) is the latest guidance from OGC. It published in Autumn 2008 and was accompanied by a qualification scheme. This new guidance aligned to OGC's PRINCE2, MSP, and MoR brings together in one place a set of principles, processes and techniques to facilitate effective portfolio, programme and project management through enablement, challenge and support structures. These structures also bridge the gap between the strategy/policy makers and the delivery arm of the organisation. ...more

Managing Successful Programmes Programme Management Managing Successful Programmes (MSP)
Combining rigour and flexibility, MSP helps all organisations public sector and private, large and small achieve successful outcomes from their programme management time and time again. With change a pressing reality for all organisations, successful programme management has never been more vital to success. Organisations must respond as new processes or services are introduced, supplier relationships alter and structures adapt to market forces or legislation....more

Management of Risk Risk Management Management of Risk (M_o_R)
In organisations almost every decision has an upside and a downside involving some degree of risk. Aimed at everyone who has ever made an important decision, M_o_R is a robust yet flexible framework that allows organisations to assess risk accurately time and time again. Every organisation must find the right balance between opportunities and threats in managing its risks. M_o_R takes a best practice approach, which offers a structured and effective framework for risk management....more

Business Systems Development SeriesBusiness Systems Development Series
Business Systems Development (BSD) is a powerful analysis and design technique which provides IT professionals with a tool for investigating, modelling and specifying Information Systems. This new edition of BSD provides the content of SSADM 4+ but is now restructured into separate BSD components, plus the SSADM Foundation for those who wish to make use of the full integrated method....more

Strategic Level Guidance

IS Guides Collection The IS Management Guides
The 'IS Management and Business Change Guides' provide invaluable real-world experience in government and beyond. Each guide is structured in a clear, step-by-step way that sets out the issues, questions and techniques relevant to each stage, begining by describing a governance framework that supports the strategic decision-making process and explain how to manage the key components of business change. They also provide individual focus on managing performance, service acquisition, and service provision....more

Further Information

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