ITILŪ Lifecycle Publication Suite - Online Subscription
- Cabinet Office
ITIL is the most widely recognised framework for IT service management in the world. This suite of the five core ITIL publications maps out the service lifecycle and provides a systematic, professional approach to the management of IT services - and offers significant cost savings against purchasing the titles individually.
Service Strategy - the introduction, and heart, of the service lifecycle, providing a step-by-step approach to creating a sound IT service strategy
Service Design - turning your service strategy into a plan, this publication gives you the knowledge and skills needed to design effective IT service solutions
Service Transition - best-practice guidance on bringing your service design into the live environment with minimal disruption to operations, customers, users and the business
Service Operation - this publication covers the critical aspect of efficiently and effectively delivering IT services on a day-to-day basis
Continual Service Improvement - an integral part of every stage of the service lifecycle, this identifies and introduces a cycle of service management improvements that can deliver real business benefits.
An Online Subscription gives you access to the latest authoritative text. Functionality includes:
Cross-linking between chapters
Pop-up glossary of terms
Packages are available for those wanting to obtain electronic multi-user access across an organisation. Please email ITILOnline@tso.co.uk to discuss your requirements or contact us on +44 (0)1603 696701.
You can receive a 50% discount on the 'ITIL Lifecycle Publication Suite Book' when purchased with the 'ITIL Lifecycle Publication Suite Online Subscription'. To take advantage of this offer please call +44 (0)870 600 5522 or email: email@example.com.
> ITIL Update FAQs - October 2011 (PDF - 677Kb)
> ITIL Recommended Reading Diagram (PDF - 66.5Kb)
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|Size||N/A||Price||£265.00 (£318.00 inc. VAT)|
|Availability||Available to order|