Passing your ITIL® Foundation Exam (French Translation)
Study Aid from the Official Publisher of ITIL
- Cabinet Office
- TSO (The Stationery Office)
'Passing your ITIL® Foundation Exam (French Translation)' is endorsed by APM Group, the official ITIL Accreditor and is suitable for those taking the foundation exam. It is in line with the 2009 syllabus. It provides an overview of the purpose, objectives and format of the examination.
The title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.
In line with the 2009 syllabus.
Contains a case study to help reinforce learning and aid comprehension by placing the theory into an easy to understand scenario.
Contains questions at the end of each chapter to reinforce learning.
The book contains a Mock Exam with an Answer Key with rationale to help the candidate to pass the ITIL Foundation Exam.
The Study Aid uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions.
The structure of the book complements the structure of the exam syllabus.
> Core Study Material for ITIL V3 Qualifications Diagram (PDF - 88Kb)
> An Introductory Overview of ITIL V3' Pocketbook. (PDF - 647Kb)
|Format||Paperback||Published||05 Feb 2013|
|Availability||In Stock: 1 - 2 days||Delivery||Delivery options and charges|