How to Manage Performance

IS Management Guides

Author:

Office of Government Commerce (OGC)

Publisher:

Format Publishing

Price: £25.00

Most organisations seek year-on-year improvements as part of their key business targets. This guide (developed in collaboration with the National Audit Office) explains the principles of how to manage your organisation's performance by looking to the future as well as measuring your past performance.

It describes a performance management framework and techniques for measuring your performance (including the contribution of IT to the business), and identifies the techniques that will help you to achieve improvements.

As a result of reading this guide, you will be able to:

• position your organisation for continuous improvements

• identify the areas in your organisation where improvements would do the most good

• draw up a performance management framework that deals with the priorities for your organisation

• establish performance measures that relate to your business objectives and intended outcomes.

Extent	100 pages	ISBN	9781903091135
Size	210 x 297mm	Price	£25.00
Format	Paperback	Published	24 Sep 2002
Availability	In Stock: 1 - 2 days	Delivery	Delivery options and charges