How to Manage Performance
IS Management Guides
- Office of Government Commerce (OGC)
- Format Publishing
Most organisations seek year-on-year improvements as part of their key business targets. This guide (developed in collaboration with the National Audit Office) explains the principles of how to manage your organisation's performance by looking to the future as well as measuring your past performance.
It describes a performance management framework and techniques for measuring your performance (including the contribution of IT to the business), and identifies the techniques that will help you to achieve improvements.
As a result of reading this guide, you will be able to:
position your organisation for continuous improvements
identify the areas in your organisation where improvements would do the most good
draw up a performance management framework that deals with the priorities for your organisation
establish performance measures that relate to your business objectives and intended outcomes.
|Size||210 x 297mm||Price||£25.00|
|Format||Paperback||Published||24 Sep 2002|
|Availability||In Stock: 1 - 2 days||Delivery||Delivery options and charges|