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Collaborative consulting service management scenarios
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Portfolio, programme and project offices study guide

NewPortfolio, programme and project offices study guide

  • Author: Sue Taylor

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Secrets of service level management: a process owner's guide

Secrets of service level management: a process owner's guide

  • Author: Ami Nahari, Craig J. LaCava, ...

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A senior manager's guide to managing benefits: optimizing the return from investments
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The ISM Method: past, present and future of IT service management Version 3

The ISM Method: past, present and future of IT service management Version 3

  • Author: Wim Hoving, Jan van Bon

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ITIL lite: a road map to full or partial ITIL implementation 2012 ed
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Managing benefits: optimizing the return from investments

Managing benefits: optimizing the return from investments

  • Author: Steve Jenner

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Key element guide ITIL service strategy PDF 2nd ed

Key element guide ITIL service strategy PDF 2nd ed

  • Author: David Cannon

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  • Published: 20 Aug 2012
  • ISBN: 9780113313716
  • £9.95 (£11.94 inc. VAT)
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Key element guide ITIL service design PDF 2nd ed

Key element guide ITIL service design PDF 2nd ed

  • Author: Lou Hunnebeck

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  • Published: 20 Aug 2012
  • ISBN: 9780113313723
  • £9.95 (£11.94 inc. VAT)
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Key element guide ITIL service transition PDF 2nd ed

Key element guide ITIL service transition PDF 2nd ed

  • Author: Stuart Rance

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  • Published: 20 Aug 2012
  • ISBN: 9780113313730
  • £9.95 (£11.94 inc. VAT)
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