ITILŪ Lifecycle Publication Suite - Books
- Cabinet Office
- TSO (The Stationery Office)
ITIL is the most widely recognised framework for IT service management in the world. This suite of the five core ITIL publications maps out the service lifecycle and provides a systematic, professional approach to the management of IT services - and offers significant cost savings against purchasing the titles individually.
ITIL Service Strategy - the introduction, and heart, of the service lifecycle, providing a step-by-step approach to creating a sound IT service strategy
ITIL Service Design - turning your service strategy into a plan, this publication gives you the knowledge and skills needed to design effective IT service solutions
ITIL Service Transition - best-practice guidance on bringing your service design into the live environment with minimal disruption to operations, customers, users and the business
ITIL Service Operation - this publication covers the critical aspect of efficiently and effectively delivering IT services on a day-to-day basis
ITIL Continual Service Improvement - an integral part of every stage of the service lifecycle, this identifies and introduces a cycle of service management improvements that can deliver real business benefits.
Also available in ePub eBook format from all major eSellers. A full list of Best Management Practice eSellers is available on our help pages.
> ITIL Update FAQs - October 2011 (PDF - 677Kb)
> ITIL Recommended Reading Diagram (PDF - 66.5Kb)
|Size||215 x 280mm (x 5)||Price||£299.00|
|Format||Paperback||Published||29 Jul 2011|
|Availability||In Stock: 1 - 2 days||Delivery||Delivery options and charges|