Service Offerings and Agreements - ITIL V3 Intermediate Capability Handbook - Single Copy
Pocketbook from the Official Publisher of ITIL
- itSMF UK
- TSO (The Stationery Office)
This guide provides a quick reference to the processes covered by the ITIL Service Offering and Agreements 2007 syllabus.
It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes. It is not intended to replace the more detailed ITIL guides.practitioners who work with these processes.
Authored and quality assured by itSMF UK
A quick-reference guide and a practical resource
Part of a four-book series covering the Intermediate Capability syllabus
|Size||140mm x 108mm||Price||£9.95|
|Format||Paperback||Published||08 Nov 2010|
|Availability||In Stock: 1 - 2 days||Delivery||Delivery options and charges|