Service Offerings and Agreements - ITIL V3 Intermediate Capability Handbook - Single Copy

Pocketbook from the Official Publisher of ITIL

Author:

itSMF UK

Publisher:

TSO (The Stationery Office)

Price: £9.95

This guide provides a quick reference to the processes covered by the ITIL Service Offering and Agreements 2007 syllabus.

It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes. It is not intended to replace the more detailed ITIL guides.practitioners who work with these processes.

Key features:

• Authored and quality assured by itSMF UK

• A quick-reference guide and a practical resource

• Part of a four-book series covering the Intermediate Capability syllabus

Extent	100 pages	ISBN	9780113312702
Size	140mm x 108mm	Price	£9.95
Format	Paperback	Published	08 Nov 2010
Availability	In Stock: 1 - 2 days	Delivery	Delivery options and charges